Frequently Asked Questions
Microbe Maids is owned and operated by healthcare professionals who understand the importance of maintaining a clean and healthy environment. Our cleaning methods and products are carefully chosen to prioritize your well-being.
Microbe Maids specializes in residential cleaning. We offer external and internal home cleaning services.
Our move-in/move-out cleaning service is comprehensive and covers all areas of your property. This includes deep cleaning of floors, walls, ceilings, appliances, fixtures, and more, to ensure a fresh start for you or the next occupant.
You are not required to be present during the cleaning service. Many of our clients choose to provide us with access instructions, and we take care of the rest. We ensure your property is secure throughout the cleaning process.
Absolutely! We understand that every property and client is unique. We offer customizable cleaning plans to address your specific requirements and preferences.
Our pricing varies depending on the size of the property, the scope of work, and any specific requests you may have. We provide transparent and competitive pricing, and we can offer estimates based on your needs.
The frequency of cleaning services can vary depending on your needs and preferences. We can work with you to create a cleaning schedule that suits your lifestyle or business operations.
Our cleaning technicians follow strict safety protocols, including wearing personal protective equipment (PPE) and using eco-friendly cleaning products. We prioritize safety at every step of our cleaning process.
Yes! We understand that emergencies can happen. We will do our best to accommodate last-minute cleaning requests whenever possible.
Yes, we offer recurring cleaning service plans for both residential and commercial clients. We provide discounts for clients who choose to schedule regular cleaning appointments.
We believe in transparency, and we provide clear pricing upfront. There are no hidden fees or surprise charges. We discuss pricing with you before starting any work.
Yes, we are fully insured and take every precaution to protects our customers property and assets.
Our cleaning technicians are trained to handle delicate items and surfaces with care. We use appropriate cleaning techniques and products to protect sensitive materials.
Yes, we offer allergy-friendly cleaning services that focus on reducing allergens in your home or workplace. Our thorough cleaning methods can help improve indoor air quality.
Our cancellation policy may vary depending on the type of service and the notice provided. We recommend contacting us as soon as possible if you need to cancel or reschedule an appointment.
We welcome feedback from our clients and use it to continually improve our services. You can contact our customer service team at service@microbemaids.com or call our office 704-762-1501 to provide feedback or address any concerns.
Scheduling cleaning services with Microbe Maids is easy. We offer simple, hassle free online booking. It take less than 60 seconds to schedule and receive confirmation of your appointment.
book online today!
The process is easy!
1
click the booking link below
When you click the link you will be directed to our online booking system.
2
filll out the booking form of your choice
Quick and easy process!
3
a cleaning specialist will be assigned for the date and time of your choosing.
You will receive confirmation of your appointment and will be assigned a specialist to fulfill your request. It is as simple as that!